1. Who we are
Cab Fresh Filter Company ("Cab Fresh," "we," "us," or "our") operates https://www.cabfreshfiltercompany.com and sells patented cabin air filters and related truck cab products. Our business address is 17047 Bethel Ave., Glenwood, MO 63541.
If you have privacy questions, contact us at cabfreshfilters@gmail.com or 800-457-3739.
2. Information we collect
Depending on how you use our website, we may collect:
- Contact information such as your name, email address, phone number, company name, and message content when you submit a contact or dealer inquiry form
- Order information such as billing and shipping addresses, items purchased, order totals, and order status
- Payment information processed by Stripe. We do not store full credit card numbers on our servers
- Vehicle and fitment details you choose to save when shopping by vehicle
- Technical information such as browser type, device type, IP address, and pages visited
- Cookies and local storage used to remember cart contents, site preferences, and similar session data
3. How we use your information
We use the information we collect to:
- Process and fulfill orders, including shipping and support
- Respond to contact, warranty, and dealer inquiries
- Provide product fitment guidance and customer service
- Send order confirmations, shipping updates, and related notices
- Operate, secure, and improve our website and checkout experience
- Detect fraud, abuse, and technical issues
- Comply with legal, tax, and accounting obligations
We do not sell your personal information to third parties for their own marketing purposes.
4. How we share information
We share information only when needed to run our business or when required by law. This may include sharing with:
- Payment processors such as Stripe to process transactions securely
- Shipping carriers to deliver your order
- Service providers that help us host the website, send email, prevent spam, or process form submissions
- Law enforcement or regulators when required by law, subpoena, or to protect our rights, customers, or the public
Service providers are permitted to use your information only to perform services on our behalf and must protect it appropriately.
5. Cookies and similar technologies
We use cookies and browser storage to keep your cart working, remember preferences such as theme or saved vehicle selections, and understand how visitors use the site.
You can control cookies through your browser settings. Disabling cookies may limit some site features, including checkout and cart functionality.
6. Data retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, including completing orders, providing support, meeting legal requirements, and resolving disputes.
Order and accounting records may be kept for the period required by applicable tax and business laws.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. Payment card data is handled by Stripe using industry-standard security practices.
No method of transmission or storage is completely secure. We cannot guarantee absolute security of information sent to or stored by us.
8. Your choices and rights
You may:
- Request access to or correction of personal information we hold about you
- Ask us to delete information where we are not required to retain it
- Opt out of non-essential marketing emails by following unsubscribe instructions
- Disable cookies in your browser, subject to site functionality limits
To make a privacy request, contact us at cabfreshfilters@gmail.com. We may need to verify your identity before responding.
If you are a resident of a state with specific privacy rights, you may have additional rights under applicable law. We will honor valid requests as required.
9. Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
10. Third-party links
Our website may link to third-party sites such as social media pages or payment providers. We are not responsible for the privacy practices of those sites. Review their policies before providing personal information.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Material changes will be posted on this page. Continued use of the website after changes are posted means you accept the updated policy.
12. Related policies
Purchases made through this website are also subject to our Terms of Service and product information on our Warranty page.
13. Contact us
For privacy questions or requests regarding your personal information:
- Cab Fresh Filter Company
- 17047 Bethel Ave., Glenwood, MO 63541
- Phone: 800-457-3739
- Email: cabfreshfilters@gmail.com
- Hours: Monday – Friday, 8:00 AM – 4:30 PM CST
Questions about these policies? Contact us or call 800-457-3739.
